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Boasting natural hot spring baths and seasonal nature views, Hakone Lake Hotel offers chic guest rooms that underwent a thorough renovation in March 2014. It is a 3-minute walk from Togendai Ropeway Station. Free WiFi is available in all areas. All rooms come with a 40-inch flat-screen TV, a fridge and an electric kettle with tea bags. Yukata robes and slippers are provided in every room. Guests staying at the Lake Hotel can unwind in the public bathing area, which features an open-air bath, or enjoy the mountain views at the outdoor terrace. Guests will find a drinks vending machine on site for their convenience. The hotel is located a 5-minute walk to Lake Ashi. Owakudani is a 15-minute ropeway ride away. Hakone Yumoto Train Station can be reached within a 40-minute bus ride. Guests with a dinner-inclusive rate can enjoy a hearty dinner course featuring Japanese and Western dishes. A breakfast buffet is also on offer every morning.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.6
Comfort
8.7
Value for money
8.1
Location
8.6
Free WiFi
7.0
Low score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Steve
    United States of America United States of America
    Hot spring hotel with kaiseki dinners. Excellent location for lake cruise port and Hakone Ropeway. Views of Mt Fuji from Ropeway.
  • Sopida
    Thailand Thailand
    Location to the ropeway and pirate ship is within walking distance 5 minutes from the hotel. Hotel itself is very clean and relaxing.
  • Wayne
    Canada Canada
    Hakone is a traditional hotel with an Excellent restaurant with exceptional dinners and an Onsen that is inside and outside..the grounds are with a beautiful sitting area ..

Hotel area info

Restaurants
2 Restaurants On Site

  • PUERTO
    • Cuisine
      Japanese
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • レストラン #2

    No additional info available

Amenities of Hakone Lake Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free WiFi
  • 2 restaurants
  • 24-hour front desk
Bathroom
  • Towels
  • Slippers
  • Bathrobe
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Badminton equipment
  • Playground
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Spa
  • Massage chair
  • Full-body massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Sauna
Languages Spoken
  • Japanese

House rules

Hakone Lake Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:30 PM

Check-out

From 7:30 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 11:00 PM and 5:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB American Express Cash Hakone Lake Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note there is no elevator at the hotel.

Please note there are no dining options around the property and that dinner on site cannot be arranged on the spot. If you wish to eat at the property, please book a room with a meal plan.

Please note that child rates are applicable to children between 2-5 years of age, and adult rates are applicable to children 6 years and older. Please contact the property for more details.

Please note that only the Twin Room with Private Bathroom comes with an private bathroom. Guests staying in all other room types are required to use the shared public bath on site to shower and/or bath.

Please note, guests will be required to spread their own futon mattresses.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hakone Lake Hotel

  • Hakone Lake Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Playground
    • Golf course (within 2 miles)
    • Massage chair
    • Public Bath
    • Badminton equipment
    • Hot spring bath
    • Full-body massage
    • Open-air bath

  • Hakone Lake Hotel has 2 restaurants:

    • PUERTO
    • レストラン #2

  • Check-in at Hakone Lake Hotel is from 3:00 PM, and check-out is until 10:00 AM.

  • The prices at Hakone Lake Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hakone Lake Hotel is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hakone Lake Hotel on this page.

  • Hakone Lake Hotel is 5.6 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hakone Lake Hotel include:

    • Quad
    • Twin
    • Triple
    • Family